Handling & Services

Operational office 24H /7 with possibility of opening on PPR
Opening of the Terminal every day from 9:00 am till 5:00 pm

• Operational support: welcome for passengers and aircraft staff, guidance on the tarmac, aircraft positioning, baggage handling, the management of specific requests (see the services below).
   
• Payment options: a one-off bill for all of the handling services and several payment methods are accepted (CB, VISA, Mastercard, American Express, cash);
   
• Re-fuelling: self-service refuelling station or refuelling by truck (AVGAS 100LL and JET A1) - World Fuel Services ;
   
• Additional assistance services on the ground: GPU, Air Start, toilet draining, aircraft de-icing, ballast bags, bus access to parked aircraft, etc.
   
• Catering : catering service at the airport, tailor-made crews and passenger services - see menu below for last-minute and weekend requests.
   
• Business terminal privatisation option.
  
  To best meet our customers’ expectations, requests for handling assistance and catering must be received at least 24 hours before the customer arrives at the airport.

• V.I.P. area : a VIP lounge for a top-of-the-range welcome, with a bar, a confidential adjoining room for discreet work, and a TV screen.
• Free Wi-Fi and a PC workstation with printer available to crew and customers;
• Bar : the business terminal bar offers a small selection of hot and cold drinks;
• Meeting rooms : several meeting rooms are available on site, to be booked in advance;

The business terminal can be privatised.

And also availability of services in the passenger terminal: duty free, travel agency, mailbox, restaurant, etc.

• Reservations*hotels : 
  Services at preferential rates with our selected hotel partners:
  The REX Hôtel, 4**** located in the centre of Tarbes.
  the GALLIA et LONDRES 4****  located in Lourdes
  the Grand Hotel Moderne 4*** located in Lourdes
  the Eliséo 4**** in Lourdes
   
• Bookings of Taxi, limousine with driver, bus or minibus  
   
• Car hire with check in from the business terminal
   
• Concierge Service : from a valet service to bouquets of flowers to limousine hire, the teams will respond to all of your specific requests.
   
• Organisation of a private trip to Lourdes and the top tourist locations in the region, contact us here 

Find the rates and contacts here.